Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
When you create an account, we collect your email address and password (stored hashed). When you use our API, we collect the metric names, values, and timestamps you send. We also collect standard server logs including IP addresses, user agent strings, and request timestamps.
2. How We Use Your Information
We use your information to provide the StatFlow service: storing your metrics, generating charts and dashboards, and sending alert notifications. We use your email to send account-related communications such as password resets, billing receipts, and critical service notifications.
3. Data Storage & Security
Your metric data is stored on encrypted servers in the United States. We use industry-standard encryption (TLS 1.3) for all data in transit. API keys are hashed before storage. We retain your metric data according to your plan's retention period (7 days to 5 years).
4. Data Sharing
We do not sell your data. We do not share your metric data with third parties except as required by law. We use minimal third-party services for payment processing (Stripe) and email delivery (Postmark). These providers only receive the minimum data necessary to perform their services.
5. Public Dashboards
If you choose to make a dashboard public, the stat names and data on that dashboard become accessible via a public URL. You can revoke public access at any time.
6. Data Export & Deletion
You can export all your data at any time via the API. If you delete your account, we will delete all your metric data, dashboards, and alerts within 30 days. Some data may be retained in encrypted backups for up to 90 days.
7. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics. We use local storage to save your theme preference (light/dark mode).
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email and by posting a notice on our website.
9. Contact
If you have questions about this privacy policy, contact us at privacy@statflow.dev.